Contact Us
Privacy Policy
Last Modified: June 2025
At My Soul in Sync (“Company,” “we,” “our,” or “us”), your privacy is sacred. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in alignment with global privacy laws (GDPR, CCPA, and Australian Privacy Principle
1. Who We Are
My Soul in Sync is a trauma-informed, soul-centered education and coaching company. We deliver online programs, digital downloads, and live facilitation through secure platforms such as Go High Level, Kajabi, Zoom, Stripe, and other trusted third-party services.
2 · Personal Data We Collect
We may collect:
*Identity Data** – full name, pronouns
*Contact Data** – email address, phone number, mailing address (if provided)
*Payment Data** – card or bank details (handled only by PCI-compliant processors such as Stripe)
*Profile & Usage Data** – login credentials, quiz answers, program progress, community interactions
*Technical Data** – IP address, device type, browser, cookies, and analytics events
*Session Materials** – call recordings, chat transcripts, or submitted worksheets (with prior consent)
3 · How We Collect It
* When you browse our website or landing pages
* When you opt in for a free resource or newsletter
* When you purchase a product, course, or coaching package
* When you book or attend a session (group or private)
* When you correspond with us via email, social media, or live chat
4 · Why We Collect It
We process personal data to:
1. Deliver Offers & Services – grant course access, schedule sessions, provide downloads
2. Process Secure Payments – verify transactions and manage subscriptions
3. Communicate & Support – send confirmations, reminders, and soulful guidance
4. Improve Experience – refine content, UX, and marketing based on anonymized analytics
5. Comply With Law – maintain tax, accounting, or legal records as required
5 · Storage & Security
Your data is stored on encrypted servers behind industry-standard firewalls. We use two-factor authentication, strong password policies, and role-based access to mitigate unauthorized disclosure or alteration.
6 · Sharing & Disclosure
We never sell or rent your data. We share it only with vetted service providers (e.g., payment gateways, email platforms) strictly for service delivery or where legally compelled.
7 · Your Rights
You may request to view, correct, or erase your personal data at any time by emailing [email protected]. We will respond within 30 days, subject to legal retention requirements.
8 · Cookies & Tracking
Our site uses first-party and third-party cookies (Google Analytics, Meta Pixel, etc.) to personalize content and measure performance. You can disable cookies in your browser; however, some features may not function as intended.
9 · Policy Updates
We may revise this Privacy Policy to reflect changes in law or our practices. The latest version will always be posted here with the “Last Updated” date.
10 · Contact